Churn Rate Calculator
Customer and revenue churn with retention and lifetime.
What a customer is worth over the whole relationship.
The share of customers who leave each year.
Optional.
Optional. Discounts future profit back to today.
| Year | Revenue | Gross profit | Cumulative profit |
|---|
CLV Calculator works out what a customer is worth over the whole relationship, in gross profit rather than revenue. Order value times frequency gives yearly revenue, the margin turns that into profit, and the lifetime multiplies it out.
Lifetime can be entered directly or derived from a churn rate, and the second is usually the more honest input because churn is something you can measure. The expected lifetime is the reciprocal of the churn rate: lose a quarter of your customers each year and the average one stays four years. That relationship is why a small reduction in churn moves lifetime value so much.
The LTV to CAC ratio is the figure investors ask for, and around three is the usual benchmark for a subscription business. Below that, growth consumes cash faster than customers repay it; far above it, you are probably under-investing in acquisition and leaving customers to a competitor who will pay more for them.
This is arithmetic, not financial advice. It tells you what the numbers do; it cannot tell you whether a decision is right for your circumstances. Fees, taxes and local rules vary, so check anything that matters against the actual offer and speak to someone qualified before committing.
Everything is worked out inside your browser. Nothing you enter is uploaded, logged or stored, which matters for the financial calculators in particular: the figures you put into them are nobody else's business.
Looking for something this does not cover? FreeToolsZone.org is more free browser-based tools, organised by job, and it is worth a look if customer lifetime value calculator is only part of what you are working on.
The customer lifetime value calculator is used by writers, developers, students, marketers and anyone else who needs the job done once without installing software. Common cases include:
Gross profit. Revenue-based lifetime value overstates what a customer is worth by the entire cost of serving them.
Divide one by the churn rate. Twenty per cent yearly churn implies an average lifetime of five years, which is what the churn option does.
It reduces profit arriving in later years to its value today, which matters for long lifetimes. Leave it at zero for a simple undiscounted figure.
If the customer lifetime value calculator is not quite what you need, these other free tools solve closely related problems, and there are 19 more in business calculators.
Customer and revenue churn with retention and lifetime.
Cost per acquisition with the break-even figure.
Return on ad spend with profit and break-even ROAS.
Conversion rate with uplift and revenue impact.
Discount future money back to its value today.
Checked and rebuilt on 2026-10-14. The method this calculator uses is described in the section above, and corrections go through the contact page.